Website privacy.

Enquiries and feedback

We use the contact details and information you provide to answer your enquiry, help with your stay or respond to your feedback. Your message is sent to the motel’s reception email. Private feedback is not published as a public review.

Sending and keeping your message

Our website uses Cloudflare to host the site and temporarily store messages, Resend to send notification emails, and Microsoft Outlook for reception’s email. These providers may process information outside New Zealand.

The website keeps a delivery and recovery copy for 30 days after the email service acknowledges sending. If sending fails, we retain the message while the delivery issue is resolved. Reception keeps its email correspondence separately for guest service and business records.

Optional website analytics

If you choose Allow analytics, we use Google Analytics to understand visits to public pages, clicks towards direct booking and successful website enquiries. Google may process this information outside New Zealand. Analytics cookies help distinguish visits and returning browsers. We do not send your enquiry text, name, email address, telephone number, booking-party details or enquiry reference to Google Analytics. Advertising personalisation is disabled.

Analytics stays off unless you allow it. You can decline without affecting any website feature, or change your choice using Cookie preferences at the bottom of the page. Withdrawing consent stops future collection and removes Google Analytics cookies for this site; it does not automatically erase data already collected. Your preference is saved in your browser. The automatic prompt is shown once per browser on each device, even if you leave without choosing; analytics stays off until you allow it. Clearing site data or using another browser may show the prompt again.

Online bookings

Online reservations are made through Little Hotelier. Its booking service handles the details you enter there. Please read the privacy information shown during booking. Please do not put payment-card details in an enquiry or feedback message.

Contact us about your information

To ask about information you have provided, request access or a correction, or discuss a privacy concern, email info@wrightsmotel.co.nz or call +64 4 902 7600.