Wrights by the Sea MotelCall reception

MAKE YOURSELF AT HOME

Your stay, made simple.

Quick answers for your time at Wrights. If you need a hand, we’re just a call away.

Search the guide, or choose a topic below.

Wi-Fi & everyday essentials

How do I connect to the Wi-Fi?

Free, unlimited Wi-Fi is available throughout your stay.

Look for the connection details in your room. If you need a hand connecting, contact reception.

The network and password are on the back of your room door or on the desk.

Can I order breakfast?

Continental breakfast is NZ$13 per portion and can be arranged through reception.

Please arrange breakfast before check-in. Let us know about any dietary requirements when you enquire.

Continental breakfast with cereal, milk, yoghurt, fruit, orange juice, bread and spreads
Where can I park?

Free off-street parking is available at the motel.

Travelling with a tall vehicle, trailer or more than one car? Contact us before you arrive so we can discuss parking.

The driveway clearance is 2.4 metres. Please check your vehicle height before entering. Parking is limited to one vehicle per unit during peak times.

Where can I wash and dry my clothes?

A washing machine and dryer are available for guests.

Ask reception for help with the machines or laundry powder.

The guest laundry is next to reception. Write your room number on the board above the washer so we can identify your laundry.

When is my room serviced?

Rooms are serviced daily.

Please let us know if you would prefer not to be disturbed. If you need fresh towels or help with a spill, contact reception.

Housekeeping normally takes place between 10 AM and 1 PM. Please keep beds clear of personal belongings if you would like them made.

How do I get fresh towels or help with a spill?

Leave used towels on the bathroom floor if you would like them replaced, or hang them on the rail to reuse.

Ask reception for swimming towels, cleaning cloths or coloured towels for dyed hair. Please do not use white towels to clean spills or floors.

Where do rubbish and recycling go?

Put recyclables in the plastic basket beside your room’s rubbish bin. Spare rubbish bags are at the bottom of the bin.

The large rubbish and recycling bins are behind the screen in the corner of the carpark.

Can I borrow a cot or high chair?

A porta-cot and high chair are available, subject to availability.

Contact us before your stay if you need either, so we can check availability for your dates.

Help with your room

How do I use the TV and SKY?

Your room has SKY TV. If the television or remote is not working as expected, reception can help.

The SKY remote also switches the TV on and off. If you connect your own device, please restore the original HDMI connections before you leave.

Where are the cooking utensils?

Cooking facilities vary by room type. Ask us if you cannot find a utensil or need help using an appliance.

Look in the cupboard under the sink for cutlery, bowls and utensils. Please avoid cooking strongly scented foods, such as shellfish or curry, in the room.

How do I adjust the air conditioning?

All rooms have air conditioning. Please contact reception if you need help with the controls or adjusting the temperature.

Where can I find an extra blanket?

Spare blankets are on the shelf by the entrance or in the wardrobe. Please ask reception if you need another.

Where is the hairdryer?

Look in the desk drawer or bedside table. Reception can help if you cannot find it.

Is there an iron and ironing board?

An iron and ironing board are provided in your room. Contact reception if you need help finding them.

Something in my room is not working. What should I do?

Please tell us as soon as you notice a problem with your room. We would like the chance to put it right during your stay.

Contact reception

A comfortable stay for everyone

When are quiet hours?

Please keep noise low between 9 PM and 8 AM, including television and music. Parties are not permitted. If you are upstairs, please be considerate of guests below.

Can friends visit me?

Visitors are welcome at management’s discretion until 9 PM and must park on the road. Please speak to reception before adding any overnight guests.

Read the booking terms
Where can I smoke?

All rooms and bathrooms are smoke-free. Smoke only outside, away from open windows, doors and other guests. Please use the ashtrays or butt bins provided.

Are pets allowed?

Pets are not accommodated. Please contact reception before your visit to discuss assistance-animal arrangements.

Checkout & returning your key

What time is checkout?

Please check out by 10 AM. If you need a later checkout, arrange it with reception in advance; availability and an additional charge apply.

Where do I leave my key?

You can return your key to reception or put it in the key box right outside reception.

Alternatively, leave the key in your room and lock the door behind you. These options also work when you leave before reception opens.

What if I lose my key or take it home?

Contact reception straight away if your key is missing. If you accidentally take it home, contact us to arrange its return.

Food & getting around

Where can we eat nearby?

Our dining guide has local cafés, restaurants and takeaway options. Ask reception if you would like help choosing.

Browse places to eat
What can we do nearby, and how do we get there?

A bus stop is right outside the motel. Ask reception for help with local transport and planning your day.

For a Kāpiti Island trip, follow your operator’s meeting-point and check-in instructions. Sailings depend on the weather.

Explore the Kāpiti Coast

Reception & urgent help

How do I reach reception?

Reception is open daily from 7:30 AM to 8 PM. Dial 0 from your room phone or call us using the number below.

If reception is closed, the duty manager’s mobile number is displayed on the reception door.

Check-in is from 2 PM to 8 PM. Please arrange arrivals outside these hours in advance.

What should I do in an emergency?

For an emergency, call 111 from your mobile and ask for Fire, Ambulance or Police. Give our address: 387–389 Kapiti Road, Paraparaumu Beach.

If you discover a fire or hear the fire alarm, leave immediately by the nearest safe exit and follow the evacuation notice in your room. Stay outside and call 111 once safe.

Please tell reception on arrival if you may need help evacuating.

New Zealand emergency calling information
What about an earthquake or tsunami warning?

During an earthquake, Drop, Cover and Hold.

If shaking lasts longer than a minute or makes it difficult to stand, once the shaking stops move quickly to high ground or as far inland as possible, out of tsunami evacuation zones. Do not wait for an official warning.

Official earthquake and tsunami advice