Frequently Asked Questions

Are We Pet-Friendly?

Our motel maintains a no-pet policy to ensure a clean, safe, and allergy-friendly environment for all guests. However, we understand that some guests may travel with working animals, such as service or assistance animals trained to assist individuals with disabilities. If you have a working pet, please contact our front desk team before booking to discuss your needs, and we’ll do our best to accommodate you on a case-by-case basis while adhering to our policies and applicable regulations.

How Do I Change or Cancel My Stay?

If you booked directly through our official website, you can:

We’re happy to assist with changes. Please note our cancellation policy requires 48 hours’ notice before check-in, or a cancellation fee may apply.

What Are Your Bedding Configurations?

At Wrights by the Sea Motel, we offer:

  • 7 x Executive Studios: One single bed and one queen bed, sleeps up to 3.

  • 2 x Deluxe Studios: One queen bed, spa bath, and air conditioning, sleeps up to 2 (ideal for couples).

  • 2 x Family Units: Two-story apartment with a queen bed downstairs and three singles upstairs, sleeps up to 5.

  • 2 x One-Bedroom Apartments: Queen bed in a separate bedroom, two singles, and a sofa bed in the lounge, sleeps up to 4.

  • 1 x Luxury Studio: Extra-large studio with a queen bed, single bed, and sofa bed, sleeps up to 3.

Note: The sofa bed can be set up as a double bed to accommodate two extra guests. Please confirm with management before booking.

What Are the Check-In and Check-Out Times?

  • Check-In: After 1:00 PM.

  • Check-Out: By 10:00 AM.

For early check-in or late check-out, please contact management. A surcharge may apply.

What Is the Minimum Age to Book a Room?

Independent bookings require guests to be at least 18 years old. Underage guests must be accompanied by an adult or caretaker.

What Payment Methods Do You Accept?

We accept:

  • Cash

  • Visa

  • Mastercard

  • Amex

  • EFTPOS/Debit cards

For company bookings, we may accept invoicing or chargebacks. Please discuss any payment questions with management.

Got more questions? We are here to help!